1. Customer Conduct:

    We value a positive and respectful online environment. By interacting with pachchigarjewellers.com, customers agree to engage in conduct that is lawful, ethical, and respectful towards other users and our team.

    1. Account Responsibility:

    Customers are responsible for maintaining the confidentiality of their account information, including login credentials. Any activities conducted under a customer’s account are their responsibility.

    1. Accuracy of Information:

    Customers are responsible for providing accurate and up-to-date information when placing orders or creating accounts. Pachchigar Jewellers (Ashokbhai) is not liable for any issues arising from inaccurate or incomplete customer information.

    1. Communication:

    We strive to provide clear and timely communication. Customers are encouraged to check their email regularly for order updates, promotional offers, and important announcements. Pachchigar Jewellers (Ashokbhai) is not responsible for any consequences resulting from customers not receiving or reading communication.

    1. Product Care and Maintenance:

    Customers are responsible for following the care instructions provided with their jewelry purchases. Proper care is essential to maintaining the quality and appearance of the products.

    1. Feedback and Reviews:

    We appreciate customer feedback and reviews. By submitting reviews or feedback on our products or services, customer grants Pachchigar Jewellers (Ashokbhai) the right to use, reproduce, and display such content for marketing purposes.

    1. Dispute Resolution:

    In the event of any issues or disputes, customers are encouraged to contact our customer service at pachchigar.jewellers@gmail.com  or +91-9879010065,+91-9512500744. We are committed to addressing concerns promptly and fairly.

    1. Security and Privacy:

    Customer privacy and data security are paramount. Pachchigar Jewellers (Ashokbhai) employs industry-standard security measures to protect customer information. Please refer to our https://pachchigarjewellers.com/privacy-policy/ for more information on how we handle customer data.

    1. Compliance with Terms and Policies:

    Customers agree to comply with the terms and policies outlined in the Terms and Conditions, Refund, Return, and Exchange Policy, and any other policies specified by Pachchigar Jewellers (Ashokbhai).

    1. Changes to Customer Policy:

    Pachchigar Jewellers (Ashokbhai) reserves the right to update or modify the Customer Policy at any time. Changes will be effective immediately upon posting on pachchigarjewellers.com

    By using pachchigarjewellers.com, customers acknowledge and agree to abide by the guidelines and policies outlined in this Customer Policy.